Export AI insights (one row per ticket, one column per question)
Export
Export AI insights (one row per ticket, one column per question)
Wide-format export. For each active question the export carries two columns: alias
insight_<id> for the value and confidence_<id> for the LLM’s 0–1 confidence. The
question’s human-readable name is used as the XLSX/CSV header. The reasoning column
is intentionally excluded from bulk export — it contains free-form AI text that quotes
conversation content; it remains visible per ticket via the ticket-AI-insights endpoint.
Large ranges are handed off to the exportBigList async pipeline.
GET
Export AI insights (one row per ticket, one column per question)