curl --request POST \
--url https://demo.enneo.ai/api/mind/tag \
--header 'Content-Type: application/json' \
--data '{
"id": 123,
"name": "Complaint",
"fullName": "Second Level: Complaint",
"parent": 6,
"reference": "ticket",
"type": "skill",
"visibility": "public",
"color": "grey",
"properties": [],
"complexity": "moderate",
"sla": 8,
"priority": "do-not-change",
"channels": [
"email",
"chat"
],
"subchannels": [
2,
4
],
"detectionDetails": {},
"assignment": [
"assignBySubchannel",
"assignByCustomLogic"
],
"testCase": {},
"modifiedBy": "John Doe",
"modifiedAt": "2024-08-29 14:38:12"
}'
{
"success": true,
"id": 12345
}
Cookie-based authentication
The new tag that should be created. The only mandatory parameters are name, refernce and type. If the other parameters are not provided, they will revert to defaults.
Tag object
Tag added successfully
The response is of type object
.
curl --request POST \
--url https://demo.enneo.ai/api/mind/tag \
--header 'Content-Type: application/json' \
--data '{
"id": 123,
"name": "Complaint",
"fullName": "Second Level: Complaint",
"parent": 6,
"reference": "ticket",
"type": "skill",
"visibility": "public",
"color": "grey",
"properties": [],
"complexity": "moderate",
"sla": 8,
"priority": "do-not-change",
"channels": [
"email",
"chat"
],
"subchannels": [
2,
4
],
"detectionDetails": {},
"assignment": [
"assignBySubchannel",
"assignByCustomLogic"
],
"testCase": {},
"modifiedBy": "John Doe",
"modifiedAt": "2024-08-29 14:38:12"
}'
{
"success": true,
"id": 12345
}