GET
/
telephony
/
routingAvailability
Get routing availability for all users
curl --request GET \
  --url https://demo.enneo.ai/api/mind/telephony/routingAvailability
{
  "success": true,
  "users": [
    {
      "id": 42,
      "status": "<string>",
      "chatRoutingStatus": "idle",
      "callRoutingStatus": "idle",
      "skills": {
        "tagIds": [
          1,
          2,
          3
        ],
        "channels": [
          "email",
          "phone",
          "chat"
        ]
      },
      "currentTickets": [
        123,
        456
      ],
      "lastActivity": "2024-03-20 14:30:00"
    }
  ]
}

Authorizations

​
connect.sid
string
cookie
required

Cookie-based authentication

Response

200
application/json

Successful operation

The response is of type object.